How to Respond to Customer Complaints on Social Media

Comment

How to Respond to Customer Complaints on Social Media

When you're running a business, you've got a lot to deal with. Whether you offer a service, provide a product, or run a restaurant, there are plenty of issues that come up in your day-to-day life, such as being booked for the day and having an employee call out sick or running out of an ingredient for everyone's favorite dish.

While many customers are understanding when everything doesn't go as planned, some just feel the need to be heard.

Comment